Category Archives: Customer Services

St. Patrick’s Bank Holiday 2022

We would like to wish all our clients a happy St. Patrick’s bank holiday. As usual, we will be closed on Thursday 17th March 2022, and back open again on Friday.

Festive Opening 2021

I hope that you are all well and ready for this Christmas period. As most of you know, each year, we close between Christmas and the New Year and additionally a day either side. This year is no exception, so we will close at 5pm Thursday 23rd December, and re-open on Wednesday 5th January at… Read More »

COVID19 – Visiting

We are a small company, and we value both your health as a visitor as well as our own. We have decided to adopt some rules of our own as company policy to ensure the safety of both staff and visitors. This is because we are a small business, and should we have a COVID… Read More »

COVID-19 Update

Following the Government’s recent announcement of 10th May 2020, we are still refraining from allowing visitors to enter our premises for the time being. This is because our client meeting room has been redeployed as a home school. Instead, please consider an electronic video or conference telephone call. Thank you. Stay safe.

Thanking the NHS

Meetings And Visitors: Covid-19

In order to limit the spread of any Covid-19 infection to us, we have now taken the decision to close our offices and/or server facilities to visitors. This is so that we are fit and healthy and able to continue to support your business with the technical support you will need during this time. Instead,… Read More »

Speedy Customer Service

We’re all human, and what do you do when you have introduced a typo error into a piece of code that has just gone into production…? Well, you liaise with the client, trace the problem through, and admit you cannot spell “Contract” in the variable “ContractDate”. Here is the bug… &StowField(“Date”,”$ContactDateDB”,”‘”,0); The fix was corrected… Read More »

Merry Christmas 2019

All the staff at Mark Andrew Smith Limited would like to wish all our Case Centre Pro users a very Merry Christmas. We close on Friday 20th December 2019 and reopen on Monday 6th January 2020.